Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect and handle your information.
Last updated: February 13, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, company details)
- CBAM compliance data (facility information, emissions data, declarations)
- Payment information (processed securely through third-party providers)
- Communication data (support requests, feedback)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure data centers with SOC 2 compliance
- Regular backups and disaster recovery procedures
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations
- In connection with a business transfer or merger
5. Your Rights
Under GDPR and other applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Emisthra
Email: privacy@emisthra.com
Address: [Your Company Address]
Questions About Privacy?
Our team is here to help address any privacy concerns you may have.